What to share when booking
For a ride with a child, the request should be more precise than a standard booking. Share the pickup address, requested time, destination, passenger count, the child s approximate age and any luggage or equipment that needs to be loaded.
If you are bringing a stroller, carrier or your own child seat, saying it early helps avoid confusion at pickup.
The car seat question
In Quebec, taxis follow a different framework than private cars, but safety is still the central issue. The SAAQ indicates that, except in emergencies, it is preferable not to board a taxi with a child unless the child can be installed safely in an appropriate seat when needed.
That means the booking should be used to clarify this before departure, especially for babies and very young children.
When calling is better than using the form
If the ride is soon, if you have more than one child, or if you are unsure what equipment is needed, calling directly is the fastest way to get clear answers. For a simpler scheduled ride, the booking page is still useful.
Trips that require the most preparation
- Very early morning departures.
- Airport transfers.
- Rides with heavy luggage.
- Evening returns with a tired child.
In each case, a clear request helps organize the right vehicle and avoid an incomplete booking.